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Service 01
Business Website
Professional mobile-friendly websites with service pages, forms, reviews, analytics and enquiry tracking.
From A$1,500
Hosting and support from A$99/month.
Admin RelayWebsites, enquiry follow-up and automation for Australian businesses
Turn more enquiries into customers,with less admin.
We build the website, connect the enquiry process and automate the follow-up.
AdminRelay builds professional websites, enquiry follow-up systems and practical automations for Australian businesses that rely on calls, forms, quotes and bookings.
01Enquiry captured
02Details checked
03Owner alerted
04Follow-up queued
Business websites, Lead capture, Enquiry follow-up, Quote follow-up, Appointment reminders, Document collection, Inbox organisation, Monthly reporting
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Start with the bottleneck
Connect the customer journey instead of adding more disconnected admin.
AdminRelay helps enquiry-driven businesses improve how customers find them, make contact and receive a response. Start with the handoff that matters most, keep an owner in control and measure what changes.
1process first
4delivery stages
human approval built in
Choose a customer journey
See how the work moves from enquiry to next action.
Each example uses practical steps and can work with the software already running the business.
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Make it simple for the right customer to take the next step.
Bring services, proof, contact details and enquiry options together in a fast, mobile-friendly website.
01ExplainServices and locations
02ReassureReviews and proof
03CaptureCall or clear form
04TrackEnquiry recorded
Clearer customer journeyBetter mobile experienceEnquiries can be measured
Services
Build the website, the follow-up or the workflow you actually need.
Start with a focused project and add ongoing support only where it is useful.
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Service 02
Website + Enquiry Follow-Up
A website connected to immediate confirmations, team notifications, lead tracking and automated follow-up.
From A$2,500 setup
Hosting, monitoring and support from A$399/month.
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Service 03
Custom Automation
Automation for quote follow-up, onboarding, document collection, inbox organisation, invoice reminders, reporting and software connections.
From A$2,500
Ongoing management quoted based on complexity.
Control is part of the build
Automation should make the operation calmer, not harder to trust.
Least access
Connect only the accounts, fields, and actions the workflow actually needs.
Human approval
Keep sensitive messages, payments, and unusual cases with a person.
Visible failures
Alert an owner and define what happens when a tool or data source is unavailable.
Clear ownership
Document the workflow, its data, its owner, and exactly how to pause it.
Built to be paused.Built to be understood.Built to be owned.
Run the numbers
What could inconsistent follow-up put at risk?
Use realistic assumptions to explore the value of enquiries that may not receive follow-up. This does not assume your business currently misses enquiries.
Planning scenario12.0 enquiries without follow-up, with an estimated 3.6 potential customers
Potential monthly customer value at risk$2,700planning estimate only
This is a planning estimate based on the figures selected. It is not guaranteed revenue and does not predict actual results.
Common questions
What businesses usually want to know first.
Do you only work with trades?
No. AdminRelay works with many types of enquiry-driven Australian businesses, including professional services, health and appointment-based businesses, property services, trades and other teams that rely on calls, forms, quotes, consultations or bookings.
Do I need a completely new website?
Not necessarily. If the current website is sound, we can improve its enquiry path, forms, tracking and follow-up. A new website is recommended only when the existing site is holding the business back or cannot support the required changes reliably.
Can you work with our current software?
Usually. We start by reviewing the website, email, calendar, CRM, quoting, accounting and job-management tools already in use. We connect or improve them where practical instead of replacing useful systems without a clear reason.
Is AI required?
No. Many useful improvements are straightforward rules, notifications and integrations. AI is used only where it adds practical value, with human review retained for sensitive messages, commitments and unusual cases.
Start with a free review
Find the most useful next improvement.
In 15 minutes, we will review your website or enquiry process and work out whether a focused improvement is worth exploring.
0415 471 450hello@adminrelay.com.auBrisbane, QueenslandRemote delivery Australia-wideNo system access required for the first review